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Customer Care
Customer Care

Contact Us

Tech Support: 1-800-493-4237 (see details below)
  Email Tech Support

Customer Support: 1-877-499-3638

Sales and Customer Service

 If you have a question about our pricing or features on our Web Hosting accounts, our phone support number is 1-877-4WYENET (499-3638).
International customers may call 213-629-9960.
You may also email us at sales@wyenet.com

Technical Support

Phone Support at 1-800-493-4237 (24/7)
Direct Support at 1-817-684-7602 - (24/7)

Customer Service Concierge Support:
1-877-499-3638 (Workdays). Specialists will take calls and voicemail for priority assistance. After going through normal channels, this department will expedite resolution for all issues.
International customers may call 817-684-7602.
For email based service for our Web Hosting customers, you may fill out a ticket at our Support Website at: www.wyenetsupport.com. This 24-Hour dedicated online technical support website includes:
Network status page
Support Chat
500+ page online manual to assist you with your site. This great resource teaches you how to use the many features in your account.
Knowledge base for assisting you with commonly asked questions
Ticket based support system with web based interface. Tracking system so you can escalate your requests if needed to our system administrators or to a technical support manager. Each request will receive a completion notification via email when your issue is resolved.
Unix Dedicated Server Manual (Password required)
Windows 2000/NT Dedicated Server Manual (Password required)

 
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"I would and DO recommend you to others. The servers are THE fastest on the net. I use alot of Quicktime on my sites and there is no faster host on the planet to make progressive downloads happen fast, fast, fast."
FireLineStudios.com
"We have been very satisfied with the stability of the servers. We feel secure knowing that our site will be available to clients 99.999% of the time. The other services/add ons are also a huge plus!" Thanks, Michelle Barker Webmaster - BarkerTeam.com

"Your live person response on the telephone is refreshing, I have referred you to several of my clients and will continue to do so." -everesttraining.com
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Tech Support: 800-493-4237
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