Customer
Care Links and Information
Technical
Support
- Phone Support at 1-800-493-4237. International customers may call 817-684-7602.
- For email based service for our Web Hosting customers, you may fill out a ticket at our
Support Website at: www.wyenetsupport.com.
This 24-Hour dedicated online technical support website includes:
- Network status page
- Support Chat
- 500+ page
online manual to assist you with your site. This great resource teaches you how to use the many features in your account.
- Knowledge base for assisting you with commonly asked questions
- Ticket based support system with web based interface. Tracking system so you can escalate your requests if needed to our system administrators or to a technical support manager. Each request will receive a completion notification via email when your issue is resolved.
- Support
Chat
- Unix
Dedicated Server Manual (Password required)
- Windows
2000/NT Dedicated Server Manual (Password required)
Sales and Customer Service
- If you have a
question about our pricing or features on our Web Hosting
accounts, our phone support number is 1-877-4WYENET
(499-3638). International customers may call 417-683-9721.
- You may also
email us at sales@wyenet.com
Account
Services
Account
Changes
Terms, Conditions. and Acceptable Use Policy
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